Fair Processing and Privacy Notice
Some services on this website and the services that 1st Locate UK limited and Henriksen Limited perform, require us to collect personal information from you.
1st Locate UK limited and Henriksen Limited are committed to protecting the rights and privacy of data subjects and ensuring all data is processed in line with the requirements of The General Data Protection Regulation 2016/679 (also known as ‘GDPR’).
Our information security management system (ISMS) is certified to ISO/IEC 27001. Our UK business is also Cyber Essentials certified and all our payment card processing is in compliance with PCI DSS.
We have a duty to tell you how we store the information we collect and how it is used. This information is detailed in our Fair processing and privacy notice. To view an electronic version of this notice please click here.
Use of Cookies
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies where necessary to enable core functionality of the website. The website cannot function properly without these cookies and can only be disabled by changing your browser preferences.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore it is generally recommended that you do not disable cookies.
Find out how to manage cookies on popular browsers:
The Cookies We Set
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page within the website. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
| Cookie Name | Description |
|---|---|
| lcsdr_session | This is a simple token used by the website application to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc) |
| XSRF-TOKEN | This is a simple token used as a convenience cookie to help allow some of the software libraries in use by website protect against XSRF attacks against our users. It does not store any personal information. Further information available Here. |
| cb-enabled | Cookie Control cookie. This cookies are set in order to remember preferences in regards to cookies and to ensure the privacy notices are displayed |
User anonymity and personal information
Log files are maintained and analysed of all requests for files on this website's web servers. Log files do not capture personal information but do capture the user's IP address, which is automatically recognised by our web servers.
Aggregated analysis of these log files is used to monitor website usage. These analyses may be made available to Henriksen limited staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.
Except as stated already, Henriksen limited will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Henriksen limited.
Henriksen limited will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Henriksen limited reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Henriksen limited web services.
As a condition of use of this site, all users must give permission for Henriksen limited to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by Henriksen limited is kept secure and no access to raw log files is given to any third party.
No up-front charges with Henriksen
plus low cost or zero cost of recovery.
We charge a simple, agreed percentage of the money we collect for the Client. If we don’t collect anything, the client pays nothing – absolutely no catches or hidden costs.
Clear service standards
We are clear about the standard of service we aim to deliver. Recognising that we act on behalf of our Clients, we deliver top collections performance, competitive pricing, outstanding client service and assured quality standards.
Clients across all sectors
Our formula has resulted in our debt collection services being consistently supplied to both the public and private sectors, from Local Authorities to companies and businesses of all sizes.
Henriksen recovers debts worldwide
Based in Yorkshire, Henriksen provides quality debt collection services throughout the UK and overseas. We will help improve your cash flow whilst also making every effort to maintain relations with the organisations or individuals who owe you money. In the current economic climate, good cash flow is even more important. The Henriksen service can be a valuable management tool to ensure your cash continues to flow as it should.
Single debts or bulk accepted
We are happy to accept one off single instructions to recover a debt - we will not charge you any upfront fees
FCA authorised and CSA members
Reputable, ethical and compliant services in full adherance with UK legislation
Efficient & effective
Processes designed to protect and enhance client reputation and relationships with existing and former customers
Friendly and approachable
We don't believe in confrontation with customers in debt. We will always listen and act in a professional, friendly manner
Contact us
Use this form to make an enquiry about our services or ask for a callback!
Business Address
YO11 3YT